New Millennium Concepts Ltd.
(Berkeywater.com)
Customer Service:
Toll Free: 888-803-4438

E-mail Customer Service

Technical Support:
NOTE: Before emailing Technical Support please check our FAQ page to see if we have the answer to your question there. If not, then contact us at:

E-Mail Information:
Please be aware that it may take up to 5-7 business days or more to get a response to your e-mail. Our response priority is to first address time sensitive issues such as shipping problems. Next we answer questions that are relatively simple to answer. Lastly we answer questions that are technical in nature or that require additional research.

Due to the large amount of junk e-mail we potentially receive, our e-mail filters are set rather tight. Therefore, it that it is possible that your e-mail was inadvertently rejected. For suggestions on what you can do:
please click here.

For information on our e-mail policy (sending junk e-mail):
please click here.

Thank you for your patience and understanding while we get to your e-mail.

Dealer Inquiries Welcome:
Please Address All Mail To:
P.O. Box 201411
Arlington, Texas 76006
Our Toll Free Order Line:
888-803-4438
Our Metro/International Number Is:
1-817-481-0717
Our FAX Number Is:
1-817-442-5854
Our Business Hours Are:
Monday through Friday
9:00 AM to 5:00 PM-Central Time

Please be aware that at times, we experience a high volume of telephone calls. If you reach "the machine" either during normal business hours, or after hours; please leave a message with your name, a day and evening telephone number and a brief message. Please speak clearly, slowly and repeat any vital information. Someone will return your call soon. Thank you.

New Millennium Concepts Ltd.
888-803-4438

New Millennium Concepts Ltd (Logo)